Information and communications technology (ICT) plays a profound role in any business growth. It improves employee communication, automates many business operations, and enhances the transparency of your projects. That will enhance client and employee satisfaction, increase profits, and give you a chance to grow.
Here is how ICT can boost your project management.
1. Better Employee Collaboration and Productivity
As your team grows, it is hard to keep all employees in the loop. Using email and spreadsheets to communicate with staff members is not enough anymore, since they are too time-consuming.
According to Carleton University, your employees spend 11.7 hours at work and 5.3 hours at home reading and sending emails. Another survey shows that employees spend 4.1 hours checking their work-related emails every day.
You will need to equip them with faster internal communications channels that will ensure the uninterrupted flow of information.
With drag-and-drop project management tools, you can finally stop the CC and BCC craze. You can now create countless projects, assign new tasks much faster, and add team members that are actively involved in the project. That means that the rest of your team will not receive irrelevant notifications about the tasks that have nothing to do with them.
On the other hand, your employees are given the decluttered space where they can leave comments, share files, and reassign tasks in a few clicks. They will be able to prioritize their tasks and manage their time more efficiently.
IM chat tools will also help you bridge the gaps between your teams and keep them aligned. With Slack, for example, your employees can create multiple channels, based on the topic, and choose which channel they will join or leave.
2. Managing Remote Employees
One of the main problems project managers face when organizing remote teams is collaboration. To boost your remote team’s morale, you need to provide them with effective multi-channel communication.
Just because your team members cannot meet in person does not mean they cannot get to know each other and collaborate successfully. With the help of SaaS collaboration tools, you can now create virtual water coolers for your employees and encourage them to communicate leisurely. For instance, Help Scout has started its Troop Talks, where remote employees choose a conversation topic and schedule an online meetup to discuss it.
In other words, modern workplaces are mobile-enabled and more flexible. Let’s take the example of online phone systems. Today, they offer far more than traditional call features, such as call waiting or queuing. Leading VoIP service vendors, such as Nextiva or On Sip, offer comprehensive employee communication suites. Apart from traditional phone calls, project managers can also schedule video conferences with up to 250 people, chat in real-time, host virtual meetings, and share screens.
3. Reducing Costs
As a project manager, you need to continuously communicate with employees and clients. If you are still using a traditional landline phone system, it is time to rethink your decisions. While most analog phone service providers offer affordable plans for local calls, the costs of long-distance and international calls are exorbitant.
With cloud-based phone services, you do not need to watch the clock while talking to remote staff members or international clients. Those services are delivered over the internet, meaning you will only pay for a monthly rate ratherContinue reading