New: Direct Debit Convenience, Now in the U.K.

The new BACS Direct Debit payment feature provides your U.K. customers with the flexibility of paying via bank transfer.

When it comes to collecting payments from your clients, you want to make things as simple as possible. And in the U.K., one of the easiest ways for a client to pay is via bank transfer. In fact, according to research by BACS (Bankers’ Automated Clearing System), 90% of UK consumers use BACS Direct Debit to get paid.

But when it comes to tracking those bank transfers, things can get a little hairy.

Since bank transfers happen outside of FreshBooks, you have to check your bank account to make sure the payment was received. Then you have to switch back to FreshBooks, search for the invoice in question, and manually mark it as paid. That’s a lot of effort, to say the least.

If you don’t? Your client may just get an automatic late payment reminder… And that doesn’t make your business look so good.

Wouldn’t it be better if your clients could pay by bank transfer directly on your invoices and that those invoices were then automatically marked as paid in FreshBooks? That’s where Direct Debit comes in.

What Is Direct Debit?

Simply put, Direct Debit is a bank transfer where your clients can make payments directly on invoices. When you enable Direct Debit, you can:

Provide an easy way for your clients to pay Automate the invoice reconciliation process Store Direct Debit info for clients to automatically collect recurring payments Who Can Use Direct Debit?

Right now, this feature is only available to FreshBooks users that select the United Kingdom in their company profile. Specifically, BACS Direct Debit is used and available through Stripe. It allows your business to receive online payments from clients through bank transfers in GBP.

Where Is It Located in My Account?

Direct Debit is already live! You can access it within your account through Invoices and Client pages.

How Do I Set It Up?

Before you get started, make sure Stripe is enabled. Follow the instructions found here. Once that’s complete, here’s how you set up Direct Debit:

Step 1

When creating an Invoice, click on the Accept Online Payments option in the Settings panel to the right of the Invoice.

Step 2

Under Stripe, check off the box next to Accept Direct Debit (GBP £). If you also want your clients to have the option to pay by credit card, check off Accept Credit Cards too. Note that your clients can only pay by the payment options you select.

Step 3

Click the green Done button. You’re now ready to send your first invoice with Direct Debit enabled as a payment option!

What Does My Client See?

If you’ve chosen to accept both Credit Card and Direct Debit payments on the invoice, your client will see a panel to the right that toggles between the available payment methods.

After clicking the green payment button, your client is redirected to a BACS Direct Debit form to set up authorisation, which includes these simple steps:

Step 1

Have your client fill in their email address, bank sort code, account number, name, and billing address on the BACS Direct Debit form. After they check off the consent box, they can click the

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