MSP Insight: Netstar Shares Cyber Resilience Strategies for Remote Work

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Guest blog by Mit Patel, Managing Director of London based IT Support company, Netstar.

In this article, Webroot sits down with Mit Patel, Managing Director of London-based MSP partner, Netstar, to discuss the topic of remote work during a pandemic and tips to stay cyber resilient.

Why is it important to be cyber resilient, specifically when working remote?

It’s always important to be cyber resilient, but a lot has changed since the start of the COVID-19 lockdown that needs to be taken into consideration.

Remote work has posed new problems for businesses when it comes to keeping data secure. Since the start of lockdown, there has been a significant increase in phishing scams, ransomware attacks and malicious activity. Scammers now have more time to innovate and are using the widespread anxiety of coronavirus to target vulnerable people and businesses.

Moreover, the sudden shift in working practices makes the pandemic a prime time for cyber-attacks. Employees can no longer lean over to ask a colleague if they are unsure about the legitimacy of an email or web page. Instead, they need to be confident in their ability to spot and avoid potential security breaches without assistance.

Remote work represents a significant change that can’t be ignored when it comes to the security of your business. Instead, businesses need to be extra vigilant and prioritise their cyber resilience.

What does cyber resilience mean to you?

It’s important to differentiate between cyber resilience and cyber security. Cyber security is a component of cyber resilience, referring to the technologies and processes designed to prevent cyber-attacks. Whereas, I believe cyber resilience goes a step further, referring to the ability to prevent, manage and respond to cyber threats. Cyber resilience recognises that breaches can and do happen, finding effective solutions that mean businesses recover quickly and maintain functionality. The main components of cyber resilience include, training, blocking, protecting, backing up and recovering. When all these components are optimised, your cyber resilience will be strong, and your business will be protected and prepared for any potential cyber threats.

Can you share some proactive methods for staying cyber resilient when working remote?

Absolutely. But it’s important to note that no solution is 100% safe and that a layered approach to IT security is necessary to maximise protection and futureproof your business.

Get the right antivirus software. Standard antivirus software often isn’t enough to fully protect against viruses. Businesses need to consider more meticulous and comprehensive methods. One of our clients, a licensed insolvency practitioner, emphasized their need for software that will ensure data is protected and cyber security is maximised. As such, we implemented Webroot SecureAnywhere AnitVirus, receiving excellent client feedback, whereby the client stressed that they can now operate safe in the knowledge that their data is secure.

Protect your network. DNS Protection is a critical layer for your cyber resilience strategy. DNS will protect you against threats such as malicious links, hacked legitimate websites, phishing attacks, CryptoLocker and other ransomware attacks. We have implemented DNS Protection for many of our clients, including an asset management company that wanted to achieve secure networks with remote working capability. In light of the current remote working situation, DNS Protection should be a key consideration for any financial business looking

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