Airtable Employee Spotlight: Paola Cordovez Cereceda, Customer Success Manager

In each Airtable Employee Spotlight, we interview a member of our team. Today, we interview Paola Cordovez Cereceda, a Customer Success Manager.

This Latinx and Hispanic Heritage Month at Airtable, we are very excited to share a bit about one of our coworkers, who is both Latina and Hispanic! Without further ado, here is an interview with Paola Cordovez Cerededa, one of our amazing Customer Success Managers.

What is your name, role, and pronouns, and how long have you been at Airtable?

My name’s Paola, my pronouns are she/her. I am a Customer Success Manager at Airtable and I have been here for about a year and five months, which in startup years is like a decade!

What is your favorite thing about working at Airtable?

My favorite thing about Airtable is, hands-down, the people. And don’t get me wrong, I absolutely love the product. I have no coding skills, but I can come to Airtable and feel like a wizard. If I have a cool idea I can just make l things happen. Every time I work through a formula and it works, or an automation does its magic, it’s the closest I can feel to having the power of a software engineer, which I really, really love. I always think, “Sorcery!” whenever I do something really cool.

But what made me want to join was the people. I remember my onsite was just the most fun onsite I’ve had, because it didn’t feel like work. It just felt like I was hanging out with friends, answering challenging and fun questions. And then I sat down to lunch with a bunch of people I had never met before and I just felt like I belonged. I remember leaving Airtable and texting my parents being like “If they don’t hire me, I’m going to stand outside and cry until they do. I really, really want to work here.” Everyone is compassionate, everyone is so humble, everyone is so freaking smart. I am constantly intimidated by people I work with, and then you talk to them and they’re the most sweet, down-to-earth people—but you look at their CV and you think “You’re incredible.”

What’s an interesting fact about you?

My family is a melting pot. I think it’s really hard for people who meet me to know where I’m from. Some great-great-, whatever the math is, grandparents ago, my family came to Ecuador from Spain, England, and Lebanon. So, I’m all-in-all a combination of those three places.

My last names are very Spanish—Cordovez Cereceda. And I identify as Latina. I also think that because my family came from all over the world I was always really interested in cultures and languages. My parents always talked to me about my family in different countries, and I always thought, “When I go meet them I want to talk to them.” So, I ended up learning a few languages along the way.

Do you identify as Latinx or Hispanic or both? And why?

We have shared cultures, shared history, even common challenges. … I think that unites us, more than what word you’re using to represent us.

I may be really wrong about it but I use them interchangeably. I feel Latinx and I feel Hispanic because I don’t like the

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