Employee Spotlight: The Human Faces Behind Artificial Intelligence

Webroot BrightCloud® Threat Intelligence relies on the collective power of millions of devices working together. But what sometimes gets lost is the actual humans behind bringing this technology to market. In this Employee Spotlight, we talk to Account Development Executive, Jordan Gray, who works with C-level executives to integrate threat intelligence solutions within their environments.

What brought you to Webroot?

In 2018, I was looking for a career change away from insurance. After doing some extensive research into the market, I decided that the tech industry, particularly in Ireland, was right for me as more and more tech companies start setting up offices here. After initially setting up a call with a recruiter to discuss a role at Webroot, I fell in love with the product and company vision. The rest is history!

What is your role in the company?

My main role requires me to conduct high level discovery calls and sessions to BANT qualify C-Level and VPs before passing qualified opportunities onto our Sales Director to discuss integration and pricing in detail.

Have you ever had any close calls with malicious actors?

Thankfully, I never had any close calls with real malicious actors. However, about six months into my role at Webroot, I was successfully phished by our IT department who were sending out simulated phishing emails at the time. They sent me a delivery notice from a courier that was sending me a parcel and I clicked the link without checking. Nonetheless, I brushed up on my security awareness training afterwards! Lesson learned from me.

What are the top three malicious actors you think people should be concerned about?

Coronavirus scams are spreading nearly as fast as the virus itself. As of Jan. 3, the Federal Trade Commission (FTC) had logged more than 298,000 consumer complaints related to COVID-19 stimulus payments, 68 percent of them involving fraud or identity theft. They’ve also shut down hundreds of suspected phishing sites, which promise vaccines and other aid. That being said, our Tier-1 URL filtering can really help organizations block access to malicious sites keeping them and their customers safe.

Malware is the second big threat facing businesses. It encompasses a variety of cyber threats, such as trojans and viruses. It’s a general term for malicious code that hackers create to gain access to networks, steal data or destroy data on computers. Malware usually comes from malicious website downloads, spam emails or from connecting to other infected machines or devices. Businesses can stay safe by using Webroot’s industry leading endpoint protection.

Ransomware is one of the most common cyber-attacks, hitting thousands of businesses every year. They’ve grown more common recently, as they are one of the most lucrative forms of attacks. According to Forbes, ransomware payments have more than doubled in the last 12 months.

How have malicious threats evolved since the early days of the internet to now?

Cyber threats are evolving every day. Hackers are constantly looking for new ways to exploit individuals and organizations. It’s becoming easier for even amateur hackers to access high-level malicious software, with the availability of ransomware as a service (RaaS).  This allows highly skilled cyber criminals to create malware and sell it off to other cyber criminals, making a profit without the risk of deploying the malware themselves.

How have our

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