Designing Spaces – Thriving at Home and in Business

A client experience management (CXM) software on a home improvement show … it makes sense. Think about it, just like any home improvement project, business workflows need expert strategy and design. This award-winning home improvement show focuses on refreshing spaces in need of new designs. The most recent episode of…Read More
by softmunk

Contactless Isn’t Just a COVID Buzz Word – These Trends Are Here to Stay

After nearly a year of maintaining a 6-foot personal bubble, people are excited for some contact. But while social distancing may shift away from the limelight, the adoption of some technologies and processes are here to say. Here are some contactless trends that won’t be socially distancing from small businesses…Read More
by softmunk

Facebook Live Recap: Feature Updates Keep Coming from Thryv

In our final Facebook Live of 2020, our product team took us through some of Thryv’s most recent enhancements that make payments, appointment scheduling and packages easier than ever. Wrapping up last week’s live stream, we provided a sneak peek of the updates that are coming to Thryv’s end-to-end customer…Read More
by softmunk

[Podcast] Overcome the Fear of Failure and Start Your Business

It’s human nature to run from risk, and that is why taking a chance on entrepreneurship is oftentimes unsettling. Non-business owners around you may want your business venture to fail, but it’s not as intentional or malicious as it seems. “It justifies why they never take the leap,” explains Henry…Read More
by softmunk

Technology is the Solution to this Year’s Burnout

Burnout: It may not be a medical diagnosis, but it’s real. Work-related stress can take a toll on the mind and body, whether you’re in-office or clocking in from home. It’s easy to get engulfed in work or running a business. Without realizing it, you become so overwhelmed and emotionally…Read More
by softmunk

Breaking Through Business Roadblocks — Don’t Get Tripped Up

Not all businesses are created equal but, one thing’s for sure, they’ve got some pretty similar obstacles in the beginning stages. Only one-third of businesses will see their 10-year anniversary. Don’t get tripped up. Here are some common roadblocks and how your business can crush them. Lack of Money Sometimes…Read More
by softmunk

[Podcast] How the Pros Go from One Location to Multiple Businesses

Whether you have one business or several locations, the key is understanding what you do exceptionally well and then make sure your team executes it flawlessly every single time, explains Mike Skitzki, COO of Franworth. “It becomes a great lens to observe your company through.” In the latest episode of…Read More
by softmunk

What the Self-Employed Tax Deferral Means

Regardless of one’s current employment situation, it’s no secret that 2020 has put the vast majority of Americans through the wringer in one way or another. Some of those hit the hardest include self-employed individuals such as freelancers, independent contractors, and small- to medium-business owners. The CARES Act and self-employment…Read More
by softmunk

Exclusive Report: Did COVID-19 Sink Small Business Reputation?

For the past year, Thryv has analyzed more than 58,000 small businesses across America. Our goal was to better understand how small businesses were presenting themselves online. We also wanted to discover how they could improve important metrics, such as search results and customer sentiment. With their permission, we ran…Read More
by softmunk

Small Businesses Looking back, Moving Forward: Lessons COVID Taught Us

The COVID-19 outbreak wreaked more havoc around the globe than anyone could have anticipated. Business owners, big and small, struggled to cope from the beginning. For small businesses, the window of opportunity to react to the pandemic was smaller than the businesses themselves. The crisis is still unfolding; however, in…Read More
by softmunk

[Podcast] Was Your Business Model Set Up for a Quick Recovery?

Some business models were built for quicker recovery after COVID-19, says Jania Bailey, CEO of FranNet. For instance, franchise businesses benefited by having the support of their home office. In the latest episode of the “Winning on Main Street” podcast, Gordon Henry chats with Jania about how people who want to start…Read More
by softmunk

You May Missed